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Billing and Accounts
How do I cancel? Can I receive a refund?
How can I skip a month if I need?
I just joined, when will I be billed again?
How does billing work?
How do I update my account information?
What if there is a problem with my shipment?
How do I send a subscription box as a gift?
How much is shipping?
When do I get my first box?
When should I expect my box?
Do you ship to PO Boxes?
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About the Membership
How much does the subscription cost?
How many crystals will I receive?
How big are small, medium, and large specimens?
About the Box
What are your crystal selection standards?
What types of crystals are in the subscription plans?
What exactly are natural crystals and minerals?
Do you provide spiritual, metaphysical, or advice on crystal properties?
Do you include other products than crystals?
How is the box packaged?
Can I review/promo a box?
How do I contact you?